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1. Payment Terms
   Payment in full is due upon completion of all works unless otherwise agreed in writing prior to commencement. We reserve the right to withhold certification, documentation, or guarantees until payment has been received.

2. Scope of Works
   All works will be carried out in accordance with the agreed quotation or written specification. Any additional work requested outside the original scope may incur additional charges and will be agreed before being undertaken.

3. Standards of Work
   All works are carried out by fully qualified and competent tradespeople and comply with current industry standards and relevant regulations.

4. Guarantee
   All workmanship is guaranteed. This guarantee covers defects arising from faulty workmanship and materials supplied by us. It does not cover general wear and tear, misuse, neglect, or materials supplied by the customer.

5. Insurance
   We operate with full public liability insurance for your peace of mind. Evidence of insurance can be provided upon request.

6. Access and Working Conditions
   The client is responsible for providing clear, safe, and reasonable access to the property and work areas. Any delays or additional costs caused by restricted access or unsafe conditions may be chargeable.

7. Delays and Unforeseen Issues
   While every effort is made to complete works within agreed timescales, we cannot be held responsible for delays caused by circumstances beyond our control, including but not limited to supplier delays or unforeseen structural issues.

8. Cancellations
   Any cancellation must be communicated as soon as possible. Late cancellations may be subject to charges to cover time, materials, or costs already incurred.

9. Acceptance of Terms
   Acceptance of our quotation or commencement of works confirms acceptance of these Terms & Conditions.